Cookie-policy

This policy explains how we, Kungliga Hovstaterna, consisting of Slottsstaten with organisation number 202100-3484 and Hovstaten with organisation number 902000-7374, use cookies and similar technologies on our website (www.kungligaslotten.se External link.). We refer to all such technologies as cookies.

We want to provide you with as clear an explanation as possible of which cookies we use and for what purpose, so that you can understand what you are consenting to and help us achieve the purposes we have with cookies.

Please take the time to read and understand how we use cookies. Read more about how we process your personal data External link..


Withdraw Your Consent

You can withdraw your consent at any time (change your cookie preferences) by clicking the ’Manage Cookies’ button.

First-party cookies

These cookies are placed by us.

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Name on cookie

Duration

Purpose

Category

JSESSIONID

Session cookie

(only as long as you have the website open)

Tracks which visitor belongs to which session (so that your clicks control what happens on your screen and not on anybody else’s).

Necessary

SiteVisionLTM

Session cookie

(only as long as you have the website open)

Used to set load balancers to keep track of which backend server the client should address.

Necessary

sv-cookie-consent

1 year

Used to store the visitors consent in the cookie banner.

Necessary

Third-party cookies

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Name on cookie

Duration

Purpose

Category

Provider

nmstat

1 year

Used to improve user experience of the website. This cookie is used to analyse how visitors interact with the website, in order to improve it.

Analytics

Siteimprove

imbox

1 month

Used to save visitor information, for example a unique visitor ID and time stamps. This cookie is also used to connect to the chat and for statistics.

Functional

imbox

_rspkrLoadCore

Session cookie

(only as long as you have the webpage open)

The cookie is set after the read service is activated, i.e., when the visitor interacts with the player. The purpose is to ensure that the service is automatically activated on other pages, so that audio loads faster.

Functional

Readspeaker

ReadSpeakerSettings

4 days

If you make custom settings, a cookie is set to ensure the player works the same way when you navigate to a new page on our website.

Functional

Readspeaker

AEC

6 months

Used by Google to verify that requests made on the website are performed by a visitor and not by other websites.

Functional

Google

IDE

13 months

Used to enable the display of Google advertisements on webpsites not provided by Google.

Marketing

Google

NID

6 months

Used to provide the display of advertisements, personalise ads based on the user’s visit to the website and to store user preferences.

Marketing

Google

SOCS

13 months

Used by Google to store the user’s cookie settings.

Functional

Google

SOCS

13 months

Used by Google to store the user’s cookie settings.

Functional

Youtube

VISITOR_INFO1_LI
VE

6 months

Used to display advertisements, personalise advertisements following a visit to the website and to track the visitor’s identity and interaction with the website

Marketing

Youtube

VISITOR_PRIVAC
Y_METADATA

6 months

Used to store the user’s consent to cookies.

Marketing

Youtube

YSC

Session cookie

(only as long as you have the website open)

Used to track and save the visitor’s interaction with the website.

Marketing

Youtube

_Secure-YEC

13 months

Used to save user settings, for example language choice. This cookie is also used to discover and fix issues with the service.

Functional

Youtube

PREF

8 months

Used to store user settings.

Marketing

Youtube

test_cookie

15 minuter
från
påbörjad
anslutning

Used by doubleclick.net, which is part of Google. This cookie is used to determine whether the user’s browser supports cookies.

Marketing

Doubleblick

DV

1 day

Used to provide advertisements and targeted advertisements following a visit to the website.

Marketing

Google

OGP

1 month

Provided by Google and used for the Google Maps feature on the website.

Functional

Google

OGPC

1 month

Provided by Google and used for the Google Maps feature on the website.

Marketing

Google

OTZ

1 month

Used to analyse visitor activity on the website.

Marketing

Google

_cf_bm

30 minutes

Used to identify and filter requests from bots (non-humans).

Functional

Vimeo

_cfuvid

Session cookie

(only as long as you have the website open)

This cookie is part of the services provided by Cloudflare – including load balancing, delivery of web content and management of DNS connections for website operators.

Functional

Vimeo

vuid

2 years

Tracks and stores user history and user activity on a website with embedded Vimeo-video.

Analytics

Vimeo

player

1 year

Saves user’s settings before an embedded video from Vimeo is played. Upon returning to a video, the saved settings are applied.

Functional

Vimeo

datr

2 years

It is a unique identifier for each browser that helps Facebook protect you against fraud. For example, it helps them identify trusted browsers where you have previously logged in.

Functional

Facebook

_fbp

3 months

Used by Facebook to place advertisements on Facebook or other websites, following the visit to our website.

Marketing

Facebook

Cookies and technologies that use local storage and session storage

NameTypePurposeCategoryProviderDuration
imbox-consent

Session cookie


Determine if the user has accepted cookies.

Necessary

Imbox

(only as long as you have the webpage open)

imbox-feedbackVotes

Session

Allows the user to leave comments or questions on the website’s forum/community without being logged in.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-formValues

Session

Necessary for the functionality of the website's chat-box function.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-hasOpenedOnce

Session

Necessary for the functionality of the website's chat-box function

Necessary

Imbox

Only as long as you have the webpage open.

imbox-navigation

Session

Used to record the state of the widget.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-notification

Session

Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-pendingMessages

Session

Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-referrer

Session

Registers how the user has reached the website to enable pay-out of referral commission fees to partners.

Analytics

Imbox

Only as long as you have the webpage open.

imbox-search

Session

Saves information of actions that have been carried out by the user during the current visit to the website, including searches with keywords included.

Necessary

Imbox

Only as long as you have the webpage open.

imbox-widget

Session

Used to record the state of the widget.

Necessary

Imbox

Only as long as you have the webpage open.

last11281203

Session

The cookie is set by the company rek.ai for the purpose of providing you as a visitor with relevant recommendations.

Functional

Rek.ai

Only as long as you have the webpage open.

lastExternalReferrer

Local

Track and store information about where the visitor came from before landing on the website.

Marketing

Facebook

Until the visitor manually deletes the data

lastExternalReferrerTime

Local

Store the time of the visitor's last arrival at the website from an external source for marketing purposes.

Marketing

Facebook

Until the visitor manually deletes the data

rekOrgRef

Session

The cookie is set by the company rek.ai for the purpose of providing you as a visitor with relevant recommendations.

Functional

Rek.ai

Only as long as you have the webpage open.

rektabs

Session

The cookie is set by the company rek.ai for the purpose of providing you as a visitor with relevant recommendations.

Functional

Rek.ai

Only as long as you have the webpage open.

sessionstarttime

Session

Determines when the visitor last visited the various subpages on the website and sets a timestamp for when the session started.

Analytics

Rek.ai

Only as long as you have the webpage open.

sp11281203

Session

The cookie is set by the company rek.ai for the purpose of providing you as a visitor with relevant recommendations.

Functional

Rek.ai

Only as long as you have the webpage open.

sync_active

Local

Contains data about the visitor's video content preferences – This allows the site to remember parameters like preferred volume or video quality.

Functional

Vimeo

Until the visitor manually deletes the data

vds11281203

Local

The cookie is set by the company rek.ai for the purpose of providing you as a visitor with relevant recommendations.

Functional

Rek.ai

Until the visitor manually deletes the data

Functionalities to manually delete or avoid cookies

If you do not want to consent to any cookies, you can activate appropriate settings in your browser to either automatically refuse the use of cookies or to notify you every time a website requests permission to store cookies. Furthermore, any cookies that have already been stored on your device can be deleted via your browser. Visit your web browser’s help pages for more information.


What is a cookie?

A cookie is usually a small text file that a website you visit asks to read or download and store on your computer, tablet, mobile phone, or another electronic device. This technology allows the website to recognise your device and save certain information about your preferences or past activities. Cookies are used in various ways, most commonly to help the website function or to make it work more efficiently. They also provide insights into visitors' behaviour on the site.

There are two types of cookies, persistent cookies and session cookies. A persistent cookie remains on your device until its set expiration date (or until you manually delete cookies from your browser). A session cookie is stored temporarily on your device during your visit to our website and will expire when you close your web browser.

Additionally, cookies can either be “first-party” and “third-party”, which refers to the website or domain that sets the cookie. First-party cookies are placed directly by our website. Our website also uses third-party cookies, which are set by domains other than our own, for features that require insights into activities outside of our domain, such as analysing how you found our website or reaching you on other platforms.

In addition to cookies, we also use technologies like local storage and session storage to store information on your device. These technologies function similarly to cookies but differ in how and where the information is stored, as well as how long it remains.

  • Local storage: Local storage saves data locally on your device and remains even after you close your browser. It is often used to store user settings and preferences that should be available across multiple visits, such as language selection or theme settings. This information is not deleted automatically and can only be removed manually by you through clearing your browser’s local data (see information above for each browser).
  • Session storage: Session storage works similarly to local storage, but the information is only stored for the duration of your browser session. Once you close the browser, the session storage data is automatically deleted. It is often used to store temporary information needed during your visit, such as keeping track of your location on the website.

Consent to use cookies

Our use of cookies is governed by laws on privacy and electronic communications. These regulations exist both in an EU directive (2002/58/EC) and in Swedish law (2022:482). We also comply with the GDPR (EU/2016/679), which protects your privacy within the EU.

You have the option to consent to our use of cookies categorised by purpose (as explained below). This can easily be done using the cookie management tool (“cookie banner”) on our website. You have the right to later withdraw your consent at any time. Use the ‘Manage Cookies’ function above to update your choice.

There are two exceptions, where consent is neither requested nor required. These apply to cookies that are necessary for communication and the proper functioning of the website, and cookies used to provide a requested online service, such as language preference. These are referred to as ‘necessary cookies’.


What purposes do we use cookies for?

Necessary cookies – always placed

Cookies that are necessary for our website to communicate with your device or to enable a feature you have requested. For example, when you click a link, it opens on your device specifically, or displays the language you selected. Without these cookies, the website or the requested features simply would not work. Therefore, these are not optional and will always active. You can deny our request to use other types of cookies without risking the availability of the website of losing your saved settings.


Analytics cookies to optimise our webpage – if you give us your consent

We use analytics cookies to measure how our webpage is used and how it performs. This helps us improve our website based on visitors’ interactions. The data we collect includes the region you are visiting us from, the type of device, operating system and internet provider you using, the number of visits to our website, specific pages viewed, links clicked, and actions taken.


Marketing cookies to give you more relevant information – if you give us your consent

With your consent, we may use third-party to better target our advertising efforts and provide you with more relevant marketing content. The collected includes how you interact with our website, the links you click, and actions you take. Some third-party services may use their own cookies to track how many people have seen a particular ad or how often it has been displayed. The website and the third parties that sets these cookies have their own cookie policy and privacy policy.


Functional cookies – if you give us your consent

Some cookies are used to enhance the functionality of our website, ensure its security, or improve communication with you. We refer to these as ‘functional cookies’.


Personal data that are collected using cookies

Most cookies are not intended to identify you or your device specifically, but are used in our analysis of how our website is used to help us make better decisions. For example, we collect insights into which sections of our website receive more or less traffic, helping us determine what to improve or develop further. In this process, we collect so-called aggregated data, which shows how many people clicked a link, but nothing more specific than that.

However, in some cases it is possible that this data could indirectly identify you, for instance if you use a unique device or visit us from a specific IP address. In such cases, we take all possible measures to ensure your information remains practically anonymous through technical and organisational safeguards and agreements with our providers.

Sometimes, we want to be able to track a visitor to see where they come from so that we can learn where we should focus our presence. We may also want to advertise new services to previous visitors, in which case we will ask for your consent to use marketing cookies.

To improve your user experience and ensure our website remains secure, we ask for your consent to use functional cookies.

Even necessary cookies may sometimes be able to identify you as the user of a specific device, for example if you have made a language choice or requested certain content to be displayed.

Cookies can include the following information, which, by itself or combined with other data, could identify you:

  • Search history
  • Ads or links you clicked
  • Google membership and last login
  • Facebook membership
  • Language preferences
  • Cookie preferences
  • Browser details
  • IP address
  • Click pattern
  • Date and time visit
  • Type of hardware/software


We always strive to minimise the risk of identifying you through cookies unless it is necessary for a specific function or a purpose you have consented to. Read more about how we process personal data.

For more information on our use of cookies, kindly contact us via email at dataskydd@royalcourt.se.

You can also read more about cookies on the Post- och telestyrelsen (“PTS”) website. PTS is the Swedish authority responsible for supervision of cookies and similar technologies.

Version history

We may periodically update our cookie information to reflect any changes. The latest version will always be available on our website.

Current version 2024:1

Visit us

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App with guides Open today 10.00-16.00

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For children Open today 10.00-16.00

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Royal Palace tour 1 Sep – 30 Dec

Join our knowledgeable guides for a tour through the state rooms at the Royal Palace of Stockholm. During the tour, history will be broug...

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The Royal Apartments Open today 10.00-16.00

The Royal Apartments at the Palace is a collective name for the magnificent state rooms that are used at The King and Queen's receptions.

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The Treasury Open today 10.00-16.00

In dark cellar vaults at the Royal Palace the Monarchy's most important symbols – the Regalia – are kept in safe-keeping. See fascinating...

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Museum Three Crowns Open today 10.00-16.00

The Museum Three Crowns (Tre Kronor) is a museum dedicated to the original Tre Kronor Palace in Stockholm, which was destroyed in a viole...

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Welcome to a boutique that is something out of the ordinary. The Royal Gift Shop is a unique present and souvenir shop offering products ...

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Articles and movies

Take a ride in the Royal Stables' Daimler DE27 Limousine, and listen to driver Martin Forsén as he talks about the Royal Stables' oldest ...

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The Swedish Royal Palaces app 'Kungliga slotten' now includes a number of new features to enhance your visit to the royal palaces.

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A new experience is now available! Take a guided tour around the Royal Palace, and learn about its history, architecture, sculpture and s...

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